BLUETTI Discontinued Products
From time to time, we discontinue certain products, effectively "retiring" them from our range.
Discontinued Products
Successor and Replacement Products
Ongoing Support
Discontinued Products List
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questions.
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A1: Yes, BLUETTI still provides complete after-sales service and technical support for all discontinued products under warranty you can contact us at sale-uk@bluettipower.com.
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A2: Some accessories (e.g. adapters, car charger cables, extended batteries) can still be purchased on our accessories page or customer service channel, depending on stock availability. We recommend placing your order as early as possible.
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A3: No. Product discontinuation is usually due to product iteration or market update. Our newer products offer significant improvements in performance, compatibility and experience.
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A4: These models have been officially discontinued and are no longer available through our official website or authorised retail channels. For recommendations on replacement models with similar features, please refer to the Discontinued Products List below or contact our customer service team. Below are some examples:
- Discontinued model EB55 → Recommended replacement: AC50B
- Discontinued model EB70 → Recommended replacement: AC70
- Discontinued model AC200P → Recommended replacement: Elite 200 V2
- Discontinued model AC200MAX → Recommended replacement: Elite 200 V2
- Discontinued model B300 → Recommended replacement: B300K
- Discontinued model B300S → Recommended replacement: B300K
- Discontinued model B230 → Recommended replacement: B300K
- Discontinued model AC500 → Recommended replacement: Apex 300 + B500K
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A5: Certain discontinued models may still be eligible for firmware updates via the BLUETTI App or firmware package, depending on the specific product and firmware release schedule. We recommend contacting our customer service team to confirm the latest support status for your model.
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A6: If your product is still within its warranty period, we shall provide complimentary repair or replacement services. Should your product be out of warranty, we offer paid repair options as well as discounted upgrade programmes. Please contact our customer service team at sale-uk@bluettipower.com for further details.
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A7: Products with App connectivity (e.g. AC200MAX) will continue to function with the BLUETTI App as normal, even after discontinuation. Should you experience any connection issues, please ensure your App is updated to the latest version or contact our customer service team at sale-uk@bluettipower.com for assistance.
